Customer Service Associate Vacancy In The Ups Store #4573

Hiring Organization / Company: The Ups Store #4573
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

The Customer Service Associate is responsible to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the Center.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor and smile, as well as a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. He or she is driven to succeed and is a trustworthy and energetic team-player with ownership mentality.

The UPS Store is open Monday through Friday from 8am-7pm and Saturdays from 9am-4pm. Associate must be willing and able to work any of these days. We are committed to an educational, interactive workplace and are only seeking individuals with a deep passion and commitment to be part of our team and who will partake in an ownership mentality.
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Takes ownership of each customer's needs and offers viable solutions
  • Communicates effectively and continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Takes action to learn all current and new product and service offerings, alternative solutions, and industry trends
  • Excellent Customer Service skills required
  • Outstanding communication and interpersonal skills
  • Outstanding phone skills
  • High energy level
  • Focused, detail oriented, organized, and able to multi-task
  • Prompt, reliable, and responsible
  • Impressive work ethic
  • Polished demeanor with enthusiasm for the job
  • Neat, clean, and professional appearance
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required
  • The UPS Store is locally owned and operated. You will not be an employee of UPS Corporate.
  • Training & Development Program
  • Excellent Advancement Opportunities
  • Predictable Work Week
  • No Sundays
  • Corporate Discount Program for The UPS Store Associates

June 10, 2021

Employment Type

Depends upon Skills and Experience

The UPS Store

2220 County Road 210 West
Jacksonville, FL 32259

Job Location Information:
City: Jacksonville
State: Fl
Country: Us
Location: Jacksonville, Fl 32259

Date Posted: 2021-06-10
Job Listing No# : 39379

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